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Originally posted on the Facebook page One Wheel Owners Group: 💪🏼👏🏼👏🏼I wanted to thank Nick Vitale CEO of Craft&Ride in this group. I had ordered something from Craft&Ride for my 17-year-olds birthday. I had ordered it several weeks in advance and the website had mentioned that the part would be available during that month before his birthday. As his birthday got closer I noticed that the delivery date was extended and that it wouldn’t be available by his birthday. I asked for a refund so the money could go toward a gift he could open on his birthday (single mom here🤷🏻♀️). Nick not only refunded me quickly without issue, but asked if he could send a T-shirt to my son for his birthday free of charge. That was unbelievably kind. Then today I received a package in the mail and it happened to be the part I ordered originally for my sons pint. I had already received my refund for that part weeks earlier. There was a note from Nick. I immediately emailed him and told him there must’ve been a mistake and asked how I could ship it back. He assured me that they sent me the part on purpose and there was no mistake. I am baffled. STELLAR service and thoughtfulness. My son was blown away! That kindness deserves to be shared. Thanks💕❤️💕
It took me a few days to write this review. Originally I was planning to write it after I got of the phone with the fine folks at C&R but I took some time to think about what I wanted to say because I didn't want to sound too cliche. Regardless of whether of not it sounds cheesy, It simply must be said: the service I received from Craft&Ride was outstanding, I called in to ask for some tips/advice about my newly purchased Hoosier treaded tire and by the end of the conversation I was being offered a complimentary wheel (a replacement Vega-stock tire, since it turns out I like it more than the Hoosier) I called for advice and ended up with a extra free wheel. Thank you so much Nick! Appreciate you guys for being AWESOME.
_Taylor
I own a set of these already for my Pint and decided I had to get them for my XR also. It's much more fun to ride while protecting from nose dives and impact to your OneWheel's internals.
I did get hit by a car busted for ribs and had to have a car lifted off the one well Bender still works just all beat out
