Everything is pretty much 'as described.' I've gotten tires, rails, hardware... CR are my go-to folks. I've got nothing but nice things to say in terms or service or shipping.
Honestly, the ONLY critique I have is I'd like to see a bigger selection of repair parts (headlight cables, light strips etc).
Time and time again C&R come through with superior products and lightning fast shipping and customer service. Ordered the new C&R grp tape today and a little over an hour it was shipped. It. Their work ethic Is solid and products are well made and reasonably priced. Thanks C&R!!
I flipped out when I bought a backpack 2x.. After a brief email i was called back really fast and they took care of it with a great attitude.. I'll always come back to C&R.
Awesome customer service. Very personable and helpful. Real people. Working hard so we can ride. They craft it, we ride it. We had a minor shipment issue ie expedited shipping (an easy oversight) ; immediately resolved. Within minutes. My hat is off to them. Them being the ONLY people I do business with. I have lots of stuff from them. Consistent and reliable
They shipped my stuff out the same day I ordered it! Everything was well packaged and they even leave a nice little thank you note. It's the small details that count!