Privacy Policy


This Privacy Policy relates to Craft&Ride LLC’s (including its subsidiaries’ and affiliates’) (collectively, “Craft&Ride” “we,” “us,” or “our”) information collection and use practices in connection with our websites located at (collectively, the “Websites”).

Do not sell my personal information


This Privacy Policy applies to visitors to the Websites, including those that make a purchase on such Websites (collectively, “Visitors,” “you,” or “your”).

By accessing our Websites, Visitors are agreeing to the terms of this Privacy Policy.


In the course of operating the Websites, we collect or receive the following types of information:


We may collect contact information on our Websites, typically your name, email address, phone number, and any information you provide in messages to us, such as through our Contact Us pages. We use such contact information for purposes of responding to, and following up regarding, your inquiries, including by providing you with requested or supplemental information. Depending on the nature of your message, we may route your information to an appropriate third party, such as one of our distributors, to better address such message.

When registering for an account, we will collect some combination of your name, email address, and phone number for purposes of allowing you to register and log in through our account portal. Our third-party vendors that provide our portals on the back-end store and secure your passwords; Craft&Ride does not have access to these passwords.


When you make (or attempt to make) a purchase through the Websites, you will provide certain information to our eCommerce platform, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We will receive all such information except, for payment information, we only receive the last four digits of your credit card number.

We use the Order Information to fulfill any orders placed through our Websites (including processing your payment information, arranging for shipping, and providing you with invoices/confirmation), communicate with you, screen our orders for potential fraud or other risks, or, upon giving your consent, provide you with marketing relating to our products or services.


You have the option to receive SMS/text marketing by putting in your phone number and consenting to use of your phone number for such purpose. Further, by texting or calling our CEO at +1 (909) 609-5719, you provide your consent for us to call or send text messages to you pertaining to Craft&Ride (e.g., information regarding your order).


The Craft&Ride mobile message service (the "Service") is operated by Craft&Ride (“Craft&Ride”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Craft&Ride’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Craft&Ride through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Craft&Ride. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18334709683 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Craft&Ride mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18334709683 or email

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

SMS abandoned cart disclosure: The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Third party data sharing: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.


Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived at our Websites or the pages you’ve clicked on while on our Websites). We may use these log files for purposes such as assisting in monitoring and troubleshooting errors and incidents, monitoring for fraud, analyzing web traffic, or optimizing the user experience.


We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that we or third parties can “remember” information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.

  • Session Cookies: We use session cookies to make it easier for you to navigate our Websites.  A session ID cookie expires when you close your browser. Persistent Cookies: A persistent cookie remains on your hard drive or other storage medium for an extended period of time or until you delete them. You may be able to remove persistent cookies by following directions provided in your browser’s settings.

  • For purposes of our log-in portal or related feature on our Websites, persistent cookies can be used to store your passwords so that you don’t have to enter it more than once. 

  • Persistent cookies also enable us to track and target the interests of our Visitors to personalize the experience on our Website or to serve Craft&Ride advertisements on other digital properties (i.e., “retargeting” you on other sites based on your interaction with Craft&Ride content on our Websites or related social media properties, as discussed further below). 

In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our Websites (e.g., email open rates, URL clickthroughs).If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your browser. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Websites may not function properly or as intended. For more information about cookies, and how to disable cookies, visit


We use one or more third–party analytics services, including Google Analytics, to evaluate your use of the Websites by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Websites you visit, number of links clicked, search terms, and other similar usage data) and analyzing performance metrics. These third parties use cookies and other similar technologies (e.g., pixel tags) to help collect, analyze, and provide us reports or other data.


As mentioned in the Cookies section, we may use third-party “adtech” providers (such as Facebook) to retarget you with Craft&Ride advertisements on third-party websites based on your visits to our Websites or social media properties, such as items viewed, bought, or left in the shopping cart (“abandoned”), posts or pages viewed, or other similar interactions.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) education page at

To opt out of targeted advertising by participating companies, please visit the opt-out programs established by the Digital Advertising Alliance, the Digital Advertising Alliance of Canada, and the European Interactive Digital Advertising Alliance.

Further, Facebook may allow you to directly opt out of Craft&Ride ads within the ad served by Facebook.


In an ongoing effort to better understand our Visitors and the Websites, we might analyze your information in aggregate form to carry out, maintain, manage, and improve operations in connection with the Websites. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services and the Websites to current and prospective business partners and to other third parties for other lawful purposes.


In the event of a merger, dissolution, reorganization, or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. 


We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.


We may also engage other companies and individuals to perform certain business-related functions on our behalf in connection with our Websites. Examples may include cloud hosting providers, distributors, technical assistance and security, eCommerce platforms, analytics, digital marketing, customer relationship management, and customer service.  These other companies will have access to your information only as necessary to perform their functions and to the extent permitted by law. We may also share your information with any of our subsidiaries, affiliates, or other companies under common control with us in order to support (i) the marketing, sale, and delivery of any products or services and (ii) the other purposes described herein.


You may also manage your receipt of marketing communications by clicking on the "Unsubscribe" link located on the bottom of an applicable marketing email and following the instructions found on any page to which the link may take you.

You cannot opt out of receiving administrative or transactional e-mails. In all such cases, please allow us a reasonable time to process your request.


We take commercially reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.


We will retain your personal information in a form that identifies you only for as long as it serves the purposes for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or as otherwise allowed under applicable law.


We do not knowingly collect personal information from children under the age of 13 through the Websites. If you are under the age of 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information to us. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at and we will endeavor to delete that information from our databases.


Our servers are located in the US. If you are located outside of the US, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Your decision to provide such data to us, or allow us to collect such data through our Websites, constitutes your consent to this data transfer to the extent permitted under applicable law.


We do not respond to "Do Not Track" settings or other related mechanisms at this time.


The Websites may contain links to third-party websites (“External Sites”). We have no control over the privacy practices or the content of any such External Sites. As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting or submitting any information through such External Sites.


This Privacy Policy is effective as of the ‘Last Updated’ date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. By visiting the Websites after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, and without prejudice to the foregoing, our use of your information is governed by the Privacy Policy in current effect.  Please refer back to this Privacy Policy on a regular basis.


If you have questions about this Privacy Policy, please e-mail us at with “Privacy Policy” in the subject line.