Craft&Ride Reviews

Based on 14122 reviews
95%
(13361)
4%
(562)
1%
(135)
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(40)
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(24)
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Craft&Ride
c.g. (Seattle, WA, US)
Best experience!!! Great product Fantastic customer service

Ordered some rail covers and foot pads for my daughters 12th birthday
When I hadn’t gotten a delivery date a few days before her party I contacted them concerned it wouldn’t arrive in time.
Within an hour I got a shipment verification that it would arrive before the party.
Arrived on time, with a personal birthday note to my daughter and a c&r t shirt…
Made her birthday!!!
And the board turned out awesome
Thanks so much!!!

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Craft&Ride
M.A. (Mt. Pleasant, SC, US)
Amazing Customer Service

I have been absolutely blown away by the customer service provided by Nick (co founder & CEO) Whether it is questions, exchanges, refunds, or literally taking 2 phone calls early on a Saturday morning to answer some questions on a tire replacement he has gone above and beyond. As someone who runs an organization, this is the exact kind of customer service I would hope that each of my employees emulates. I will definitely be using Craft&Ride for any and all Onewheel needs moving forward.

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Craft&Ride
D.C. (Sequim, WA, US)
Customer service

These guys are a leader in customer support, not only are they making/ selling all of these amazing accessories to make our experience better, the service behind this company is unmatched, thank all of you at craft and ride, you are all amazing 🤘🏼
This board was professionally badgered, please do not try this without going through all precautions to avoid water damage, riding in these conditions can, and will ruin your board, if proper precautions are not taken before, and after riding.😉

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Craft&Ride
J.M. (Perth, WA, AU)
Ask u get

Management are hands on. I ask for free international delivery because somehow i got confused with national… next thing I know a 48 hr window opens up for free international! US customer service at its best that’s who these guys are! No need for marketing when customer service is this good!

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Craft&Ride
Fritz (Richmond, BC, CA)
Best Customer Service i have ever experienced......

I have dealt with a lot of companies over the years but Nick, (co-founder and CEO) went above and beyond what could have been expected from any customer, in order to get my order right. Their products are top notch, and even so I am in Canada I will keep ordering from Craft&Ride , because I can trust their service and products. Keep up the great work guys. It is hard these days, to find a company that gets your order to you fast and in a professional way!

Fritz

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Craft&Ride
Godluvn (Breaux Bridge, LA, US)
This place ROCKS!

These guys are so legit! Owner Mike hand signs each packing slip! They are so “customer centric” it’s amazing! Best customer service anywhere!

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Craft&Ride
M.N. (Flowery Branch, GA, US)
Amazing service - Always willing to help out!

I had the pleasure of meeting these guys at FLF. I am building a Big wheelboard and have been frustrated waiting months for parts. I needed a footpad set pronto if I was going to take advantage of what is left of the fall. These guys took the time to get my order right. Craft&Ride is reliable for sure! They are a good example for other companies and I think It is going to pay off.

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Craft&Ride
Nir Lev (Denver, CO, US)
Best customer service in the world

If this is your first time buying at C@R, I advise you to sit back and enjoy, as Nick and the gang are going to give you the best purchase experience you had.
They are kind, fast and professional!

Best OW 3rd party out there

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Craft&Ride
Jerami Blundell (Sidney, NE, US)
Top Quality products and customer service to match!!!!

I ordered a colored carbon fender, rail guards, matching grip tape and an air-pad for my Pint X and had a couple of special requests.... they made the requests happen and in a fraction of the time they promised and the quality of everything received is top notch. I will not buy one wheel accessories anywhere else. Pictures are of mine and my daughter's PintX's decked out in C&R accessories.

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Craft&Ride
Buddy Morgan-Kraft (Phoenix, AZ, US)
Great Customer Service

Great website and customer service. The handwritten note in my order was awesome =)

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Craft&Ride
Oscar Moreno (Las Vegas, NV, US)
Wow they’re Freaking sexy! PX WTF’s

There’s not much to say that hasn’t been said.. they’re Dope! I really feel like I’m riding quicker and floating with more confidence. It’s like a pair of Nike Air Jordan’s but Rails. It’s got to be the rails.! Lol.. Thank you C&R for supplying me with all my OW need's.

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Craft&Ride
George Ellwood (Manchester, ENG, GB)
Incredible service

Another great order from Craft&Ride, I’m sure I will be placing many more for all my Onewheel needs. One of the best places for Onewheel parts and accessories.

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Craft&Ride
C. (Stroudsburg, PA, US)
Amazing customer service

I've been looking for a replacement part for one wheel pint. I checked out their website and didn't see the part, but it said I could text for help. It's 1230 am my time, and I received a reply immediately. Unfortunately they didn't have the part I need but they recommended another avenue. Thank you for your professionalism. I couldn't do business with you, but would in a heartbeat!

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Craft&Ride
R.m. (Sarasota, FL, US)
Wheel

Last week I made an order with Craft and ride and order the wrong wheel. I called them on a Saturday and left a message. Sunday morning I received a text message telling me to email the company to get a refund. Sent the email and within a couple hours my credit card was refunded. I thought that the customer service was excellent. Thank you for the speedy refund craft and ride.

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Craft&Ride
Nik mel (Bound Brook, NJ, US)

Very nice

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Craft&Ride
Gary Davis (Orlando, FL, US)
Great Company.

Great service. Great warranty. Great Onewheel accessories
Great People

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Craft&Ride
Maren Keehan (Bullhead City, AZ, US)
LOVE THEM

The stickers look amazing on my onewheel pint!

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Craft&Ride
Alain Soucy (Saint-Jean-sur-Richelieu, QC, CA)
Great

Great

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Craft&Ride
Dane Jensen (Hillsboro, OR, US)
Always great

Only place to buy

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Craft&Ride
Sebastien Lafoy (Le Plessis-Robinson, IDF, FR)

So fun. Thanks at lot.

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Craft&Ride
Dalvin Camanse (Seattle, WA, US)
Great

Great 👍🏽

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Craft&Ride
HN (Jacksonville, FL, US)
The price is right!

Got these for free with my order. These add reflectiveness to my board, which can be helpful when I ride at night. They also hide scrapes really well!

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Craft&Ride
Robert Brass (Toronto, ON, CA)
Bonus stickers

Got bonus stickers with my order, sweet, look great on my fender, thanks C&R

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Craft&Ride
Jim Katoe (Media, PA, US)
Love my stuff

C&R hits with style, service and product

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Craft&Ride
maor radwinowitz (Giv‘atayim, TA, IL)
Magnetic fander

Love this shop i only buy from them 🤙