I just love how the website looks and how easy it is to navigate!
Everything is pretty much 'as described.' I've gotten tires, rails, hardware... CR are my go-to folks. I've got nothing but nice things to say in terms or service or shipping.
Honestly, the ONLY critique I have is I'd like to see a bigger selection of repair parts (headlight cables, light strips etc).
Time and time again C&R come through with superior products and lightning fast shipping and customer service. Ordered the new C&R grp tape today and a little over an hour it was shipped. It. Their work ethic Is solid and products are well made and reasonably priced. Thanks C&R!!
I flipped out when I bought a backpack 2x.. After a brief email i was called back really fast and they took care of it with a great attitude.. I'll always come back to C&R.
Awesome customer service. Very personable and helpful. Real people. Working hard so we can ride. They craft it, we ride it. We had a minor shipment issue ie expedited shipping (an easy oversight) ; immediately resolved. Within minutes. My hat is off to them. Them being the ONLY people I do business with. I have lots of stuff from them. Consistent and reliable
They shipped my stuff out the same day I ordered it! Everything was well packaged and they even leave a nice little thank you note. It's the small details that count!
Love these guys!
Amazingly fast response to questions, and quick to solve the little issue I had.
I wish everybody cared about their customers as much as they do!!
They gave me a shipping refundI just messed up on my part and thought they were taking forever I apologize to them because I had no idea they were really good about texting me back and I will shop again they did really good whenever I had a problem
QUALITY PRODUCTS FOR ONEWHEEL RECOMMENDED FOR ALL.
Excellent customer service by CEO Nick Vitale... truly exceptional company and his range of products are better then any other OW company out there. Just by his customer service alone I'll be returning and recommending his services to others. 5 star all the way.
I can actually lift my board up by the fender, these magnets are so strong! Top notch product and service from Nick and the whole crew at Craft & Ride!
The world is a better place because Nick and Craft & Ride are in it. He is honest, and never seems to tire of going the extra mile to do the right thing. I am astounded by his work ethic, patience, honesty, and professionalism, Not to mention his willingness to avail himself to his customers.
They work so well the the customer to get them just want they want! Will definitely be buying everything I can from them from now on
Originally posted on the Facebook page One Wheel Owners Group: 💪🏼👏🏼👏🏼I wanted to thank Nick Vitale CEO of Craft&Ride in this group.￼￼ I had ordered something from Craft&Ride for my 17-year-olds birthday.￼￼ I had ordered it several weeks in advance and the website had mentioned that the part would be available during that month before his birthday. As his birthday got closer I noticed that the delivery date was extended and that it wouldn’t be available by his birthday. I asked for a refund so the money could go toward a gift he could open on his birthday￼ (single mom here🤷🏻♀️). Nick not only refunded me quickly without issue￼￼￼￼, but asked if he could send a T-shirt to my son for his birthday free of charge. That was unbelievably kind. Then today I received a package in the mail and it happened to be the part I ordered originally for my sons pint. I had already received my refund for that part weeks earlier. ￼There was a note from Nick. I immediately emailed him and told him there must’ve been a mistake and asked how I could ship it back. He assured me that they sent me the part on purpose and there was no mistake. I am baffled. STELLAR service and thoughtfulness.￼￼￼￼￼￼￼ My son was blown away! That kindness deserves to be shared. ￼￼￼Thanks💕❤️💕
It took me a few days to write this review. Originally I was planning to write it after I got of the phone with the fine folks at C&R but I took some time to think about what I wanted to say because I didn't want to sound too cliche. Regardless of whether of not it sounds cheesy, It simply must be said: the service I received from Craft&Ride was outstanding, I called in to ask for some tips/advice about my newly purchased Hoosier treaded tire and by the end of the conversation I was being offered a complimentary wheel (a replacement Vega-stock tire, since it turns out I like it more than the Hoosier) I called for advice and ended up with a extra free wheel. Thank you so much Nick! Appreciate you guys for being AWESOME.
I own a set of these already for my Pint and decided I had to get them for my XR also. It's much more fun to ride while protecting from nose dives and impact to your OneWheel's internals.
The solo floats are awesome and saved me on a nosedive.
I did get hit by a car busted for ribs and had to have a car lifted off the one well Bender still works just all beat out
I have bought 2 of them on a trip to sign there was more rounded I really like the rounded one but it's going to take some time for my muscles to build-up it is a lot more difficult to read than I thought it would be
I don't seem to fit right on my board loss I buy craft and rides different back foot pad And offenders lose their beauty right after you wreck the board one time bank chips off rather quickly and easily I wish I would have bought I saw are colored Fender and I'm stuck with 2 chipped and torn and tattered benders hope this helps somebody
If its for the sake of MONEY, ITS NOT, its expensive. But if its for the sake of FUN, THRILL, EXCITEMENT, and ADVENTURE, its DEFINITELY WORTH IT!
Purchased white light rails for my board and I failed to install them correctly when I contacted nick to let him know how I ruined one side and he had a new one at my door step within a week at no charge couldn’t be happier thanks again!
These guys are an absolute pleasure to deal with. Products are top notch (Magnetic fender is a must have) and service goes above and beyond to make a customer happy. Hard to say that about service these days.
Such a great product. I got my pint 2 days ago and I actually ordered this SOLO two weeks before my pint arrived, that’s how excited I was getting the my new pint and having it protected the first day of my ride on it. Definitely digging the look that it added to my board