Best customer service ever! Great to see a company with owners that take pride in what they do! Not only that but they making this world more fun!!! Love these guys!!!
Love craft and ride! Have made many purchases, most recently a SECOND license plate holder bc my husband loved the first one so much. Had to buy one for the van! Always love the free stickers included in my order ;)
I have a lot of experience with online retailers and I'm happy to be a loyal and repeat customer of Craft and Ride. These guys stand behind their products and their customer service is impeccable. It is the only place I buy OW gear.
These wrist guards are super comfortable and definitely keep me riding with confidence knowing that I am protected. Absolutely worth the extra $$ for the comfort and added protecting. The slight flex is really great for long riding sessions. I've also used these while snowboarding under my mittens.
These guys are great, and Nick answering questions at all hours over near nothing worth anything more than customer satisfaction, Thank you to all of you behind Craft and Ride, you’re making more than a business! We appreciate you!
This is a company I’ll back, they are true to their word and will go out of their way to make your experience the best. Great quality products and amazing customer service.
Amazing products, and the best customer service there is. My onetail Extreme is amazing and changes the ride for me. Always having sales and giveaways too!
Nick Vitale has been very helpful throughout my purchases. He problems solves,, or think outside the box to make sure I am happy with the results. He is very helpful in many more than that. He hoes above and beyond to phone you or text you when shipments are on their way and he and the staff follow up to make sure I am happy with my orders, specially some of the complicated ones, since the OneWheel Pint X is somewhat new to the market and there are limited items, like growlers or the protection which the regular pint has. I have requested my group to check them out and a few have purchased some Hi/Low Kush Nugs. They beat me to it…I’m still the best surfer/carver on my OneWheel though :) I can never thank him and the staff enough. CA is the “Surfer” state, and I am thrilled to be on my board any day or anytime of the year. No need to wait for waves, Old Man Winter to Black Diamond snowboarder (which was taken away from me due to a surgery last year—MCL/PCL/artificial cushion to hold my tibia and my femur). I am grateful to have found the company that has provided me with the happiness each activity brought without working my left leg so much. My Loophole Love, my Pint X - The view of my ride daily as I get to know where we have posted ourselves, closer to the family during the pandemic. It’s temporary since our flat is my husband’s office, but I’ll make it my home.
Called on Monday about an order. It was cleared up and shipped within an hour. This is an example of the service other companies can only attempt to try. Amazing experience, now to order more. The personal note made it even better.
Ordered from them a few times now. Changed orders and added things with ease. Best customer service I've experienced in a while. Thanx C&R
Products are really good quality. I have a magnetic fender and the best fender on the market and ordered some other stuff that ended up getting stolen from my porch and nick helped replace my order. Craft and ride is a great team.
Look awesome and feels smooth and I like the back lip on it don't let my foot slice back excellent product I recommended 👍👍👍😁😁😁
If you want to up your game this is one of the first upgrades you need
I have been riding Onewheels since 2017 and have watched the C&R evolution. Mike and Nick are the OG's of OW products with the most vast selection of accessories and crazy dope apparel in the marketplace. Everything about this operation is first class from your order to the shipping. I can't say enough about these guys and C&R. Thank you for all do for our community gentlemen!
C&R cant do enough to ensure your satisfaction if a problem arises. They keep in touch when deliveries are delayed, and will go that extra mile to make sure any problems are handled well . Can't recommend enough.
I recently changed my OW XR stock Vega 11.5x6.5-6 tire to a Hoosier 11x5.5-6.
I rode my original stock Vega non-treaded tire for 1,600 km (30% road / 70% trail) and was quite happy with it. Very stable tire and was easy to get the hang of floating.
The saying ignorance is bliss definitely applies here.
The new Hoosier tire has such a nice rounded profile that takes carving to a new level, super responsive on the trails.
In summary is like going from a ATV to a dirt bike.
The original stock Vega was great to learn on but there is a whole new floating experience out there.
My first attempt at installing the grip tape was a fail (my error). Nick was extremely helpful diagnosing the problems with my pressure sensor not working right (installation error). He then sent me a free replacement piece of grip tape! How fantastic is that for customer service. Thank you Nick. I re-installed the tape and my Onewheel Pint not only works again, but it looks sick!
I am impressed!! Nick got in touch w me with his cell ! And helped w my question about a sharkWheel being installed on my 1Wheel+. Not often that the ceo of th company calls the potential customer!! Now all I need is a a SharkWheel installed somehow someway
Ordered new bearings and a tire. The order was initially not shipped (by mistake) but when I asked about it, Craft&Ride apologised, shipped the items overnight and sent a nice gift voucher as apology. Nice way to handle a simple mistake (-: I will shop there again ! Thanks
I had a small problem on a mag fender, then went above and beyond in a very timely manner. Will recommend to others and use again for my OneWheel needs
The magnetic fender is very cool thanks !