Great customer support. I ordered float plates and sidekicks for my new XR to get some protection before riding it. The float plates arrived but the sidekicks showed as delivered but were lost by USPS. I spent several days calling USPS to try and locate the sidekicks which they eventually found and delivered. During this time when I was trying to track down my sidekicks I had sent email updates to C&R and always received very prompt responses and felt assured they would do whatever it takes to make sure I received my gear. I ordered some other one wheel accessories from other sites in the past that never shipped or updated the order status and to make things worse they would also not respond to emails asking for an ETA, I am glad to have found C&R so I won't run into this problem again.
Just finished a ride with my new C&R Magnetic Fender, and boy is this thing awesome! Stays in place very well, even if do curb drops and riding rough trails around SF. Being able to easily take it off and clean the inside area makes it way better than the stock FM fender. The build quality of the C&R is very good.
I've also got a OneTail Extreme footpad on the way, and can't wait to Float with that new control!
Nick also provides great customer service, and is extremely thorough and responsive to emails. I wish more companies operated like C&R. Keep it up Nick!
-A very satisfied customer
Funny thing is my wife loves to craft and I love to ride! Anyway great company and great customer service. Every order I made shipped fast & if any issue , Nick was very quick to resolve. Any item I purchased here was of top notch quality so I am confident that if they make it I’m expecting top notch quality and If they sell another vendors items they approve as equal type quality so basically I expect top quality from anything I order here! Definitely will be ordering again and again..... Craft & Ride really makes the awesome OW even that much more enjoyable, I’m trying to get my daughters and wife into it , my youngest is starting to pick it up so hopefully to get a Pint later and more goodies from C&R!! Thanks guys.
First off... I want to personally Thank Nick Vitale for his EPIC work. He is truly an Inspiration to me for what he does... I wish to follow his path at becoming a successful business owner and one day, I will be proud to have done that as well! Nick will go OUT OF HIS way to make sure his customers are happy! He has gone out of his way for me and I am a super stoked customer!! Shop Craft&Ride and support this awesome company, who knows what the future holds for them :) I sure hope to be around to see!!
Outstanding customer service! . Thank you Craft&Ride! Excellent job
Nick fulfills orders and keeps you in the loop across all platforms for the latest and greatest. He stands behind the products and makes sure you’re 100% satisfied, start to finish. I wouldn’t shop anywhere else
In my experience, the C&R bolt on fender is strong and a must have over the stock FM fender. I have bashed it so many times and except for some scratches, the fender is like new. Similarly, the Onetail+ provides for me comfort and a enjoyable ride experience. Fast and professional customer service, I will definately purchase from Craft & Ride again.
This is hands down one of my favorite company’s of all time. Always communicating and helping this community grow! Highest quality products and at best price! You can’t beat craft&ride🏄♂️🤙🏼
Top of the line, game changing products for every generation of the Onewheel!
The customer service is unmatched and shipping is quicker than you can fathom.
Multiple times I've placed an order and had a tracking number within the same hour, ridiculous!
Father/son duo grinding hard to make the Onewheel, and it's community the best it can be.
You guys make the best items for one wheel period.
Outstanding customer service! I've purchased a few items from Craft&Ride. I received my latest order last weekend from them and it was defective. I contacted them on a Sunday and they promptly answered. I just received a replacement and can't say enough positive things about this company. Thank you Craft&Ride!
Awesome products that the company stands behind. Love my handle. And my travel bag is amazing.
Fair prices, awesome friendly people, quick responses, and cool products!!! Love this place
A big shout out to Nick in customer care. I had a challenge with my Carbon Fiber Fender with one of the magnets. Nick received my inquiry and acknowledged it with a helpful response within an hour. Nick not only provided suggestions, but he did so with a level of knowledge and passion about what he does that I got off the line and thought that's the type of customer care that makes me want to buy more from this company! Craft & Ride Management --> Kudos on encouraging your team members to be so customer-centric . I had additional dialog with Nick around advice on the best foot-pads I'm looking at purchasing. There's no doubt that I will be purchasing from Craft & Ride in the near future. Also, love the Facebook/Instagram/Twitter posts!
Awesome people awesome products and awesome service. Way to go is craft and ride for everything Onewheel
The handle is a must have! Way easier than carrying your board by the bumper.
high quality products, great customer service and fast shipping.
Excellent service from product support, quality and fast shipping. Honestly the carbon fiber fender is so much better than the stock abs one. Easy to install and looks great.
I just received my superow backpack WOW!!!! The quality is excellent and it’s a super design!!!
Most of what we want for our Onewheel is in this site! It’s like one store with everything on it! The customer service is impeccable and super fast! One of the best in the business! The products are great and the styles are modern and super useable!
C&R crew is making our favorite thing to do even better by rolling out new add on products and after market improvements. Fast shipping and quick to resolve any issue I highly recommend.