Great customer support. I ordered float plates and sidekicks for my new XR to get some protection before riding it. The float plates arrived but the sidekicks showed as delivered but were lost by USPS. I spent several days calling USPS to try and locate the sidekicks which they eventually found and delivered. During this time when I was trying to track down my sidekicks I had sent email updates to C&R and always received very prompt responses and felt assured they would do whatever it takes to make sure I received my gear. I ordered some other one wheel accessories from other sites in the past that never shipped or updated the order status and to make things worse they would also not respond to emails asking for an ETA, I am glad to have found C&R so I won't run into this problem again.
Just finished a ride with my new C&R Magnetic Fender, and boy is this thing awesome! Stays in place very well, even if do curb drops and riding rough trails around SF. Being able to easily take it off and clean the inside area makes it way better than the stock FM fender. The build quality of the C&R is very good.
I've also got a OneTail Extreme footpad on the way, and can't wait to Float with that new control!
Nick also provides great customer service, and is extremely thorough and responsive to emails. I wish more companies operated like C&R. Keep it up Nick!
-A very satisfied customer
Funny thing is my wife loves to craft and I love to ride! Anyway great company and great customer service. Every order I made shipped fast & if any issue , Nick was very quick to resolve. Any item I purchased here was of top notch quality so I am confident that if they make it I’m expecting top notch quality and If they sell another vendors items they approve as equal type quality so basically I expect top quality from anything I order here! Definitely will be ordering again and again..... Craft & Ride really makes the awesome OW even that much more enjoyable, I’m trying to get my daughters and wife into it , my youngest is starting to pick it up so hopefully to get a Pint later and more goodies from C&R!! Thanks guys.
First off... I want to personally Thank Nick Vitale for his EPIC work. He is truly an Inspiration to me for what he does... I wish to follow his path at becoming a successful business owner and one day, I will be proud to have done that as well! Nick will go OUT OF HIS way to make sure his customers are happy! He has gone out of his way for me and I am a super stoked customer!! Shop Craft&Ride and support this awesome company, who knows what the future holds for them :) I sure hope to be around to see!!
Outstanding customer service! . Thank you Craft&Ride! Excellent job