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I’d had the tire for over a year. There was tread life on the tire but was lumpy along edges.
C&R sent me a replacement tire with no questions asked. I was able to text a Human(Nick Owner) on a direct line. Thank you for that C&R. If that wasn’t cool enough I won a fender pack and it came same day as replacement tire. 🫡👍
Being able to wheely has been life changing. I appreciate the speed of them getting back to me and back on the board!
These people have the best customer service ever even late hours they r GREAT!!
I made a bonehead mistake and ordered the wrong axel bolts for My Gt when I bought my new tire and everything to change it correctly. C&R took the time to remedy MY mistake on a Saturday and ensured my correct bolts were shipped along with the rest of my order. Super grateful and would give 10 stars if I could, will always recommend C&R! THANK YOU!
These things look amazing! It wasn't hard at all to design my own using the customizer on C&R's website, the worst thing was the wait! Everyone should design their own rail guards!
Ordered some rail covers and foot pads for my daughters 12th birthday
When I hadn’t gotten a delivery date a few days before her party I contacted them concerned it wouldn’t arrive in time.
Within an hour I got a shipment verification that it would arrive before the party.
Arrived on time, with a personal birthday note to my daughter and a c&r t shirt…
Made her birthday!!!
And the board turned out awesome
Thanks so much!!!
I have been absolutely blown away by the customer service provided by Nick (co founder & CEO) Whether it is questions, exchanges, refunds, or literally taking 2 phone calls early on a Saturday morning to answer some questions on a tire replacement he has gone above and beyond. As someone who runs an organization, this is the exact kind of customer service I would hope that each of my employees emulates. I will definitely be using Craft&Ride for any and all Onewheel needs moving forward.
These guys are a leader in customer support, not only are they making/ selling all of these amazing accessories to make our experience better, the service behind this company is unmatched, thank all of you at craft and ride, you are all amazing 🤘🏼
This board was professionally badgered, please do not try this without going through all precautions to avoid water damage, riding in these conditions can, and will ruin your board, if proper precautions are not taken before, and after riding.😉